Booking

Admission Tickets

Southwick’s Zoo is Open for the season in compliance with the Massachusetts Opening Strategic Plan for Zoos.  We are happy to be open the zoo to the public and in order to do so, we must follow guidelines and protocols for our visitors and staff that include timed ticketing, face masks required, sanitation enhancements, one way route through zoo and some attraction closures.  We appreciate each and every one of our supporters and visitors and Thank You in advance for your cooperation. Please read all information on our website regarding new policies, procedures and protocols regarding re-opening carefully before visiting the zoo. 

All visitors must have a Phase Ticket OR a Ticket Reservation below in hand before arriving at the zoo.

For more information on Admission Tickets click here.

Tickets

Phase 3 2020 Ticket

Tickets are NON-REFUNDABLE. Rain or Shine. Face Masks Required to visit.

Phase 3 Zoo Ticket: Massachusetts State Guidelines require Date and Time Specific Ticketed Entry during re-opening Massachusetts.  During Phase 3, visitors are required to purchase Phase 3 Zoo Tickets online or make a reservation in the next section below if you have previously purchased online tickets, free passes, value passes, donated tickets, corporate tickets, Military Discounts, etc.  Please Note: You do not need to purchase a ticket for under 3 years old.

Please choose a specific date for your visit and time. Please remember that tickets are non-refundable and we remain open rain or shine. Choose to:
1. Enter between 10 am - 11 am = Choose 10 am Time Slot
2. Enter between 11 am - 12 pm = Choose 11 am Time Slot
3. Enter between 12 pm - 1 pm =  Choose 12 pm Time Slot
4. Enter between 1 pm - 2 pm =    Choose 1 pm Time Slot
5. Enter between 2 pm - 3 pm =   Choose 2 pm Time Slot
6. Enter between 3pm - 4 pm =   Choose 3 pm Time Slot

Special Phase 3 Discounted Rate
$25 Adult   $20 Child ages 3+ $20 Senior Citizen ages 62yrs+

Discounts, such as AAA, are Not Available as this rate is already discounted. (reg Adm. $29 Adult, $25 Child) 

See Below to book a reservation to purchase discounted tickets using a Military ID at the Guest Services Window.

Sorry - Kiddie Rides, Shows, & Elkhorn Mine, are CLOSED at this time. Some Attractions, Playground, Retail and Dining will be OPEN under new guidelines.

Questions? Call our Guest Services at 800-258-9182 x 211

Please Note: The zoo closes at 3:30 pm on Mondays  & Wednesdays!

Buy Tickets

Previously Purchased Tickets Reservation

Tickets are NON-REFUNDABLE. Rain or Shine 

Face Masks are required in Massachusetts and must be worn during your visit. 

Already Have Zoo Tickets?: Massachusetts State Guidelines require Date Specific and Timed Ticketed Entry to limit capacity of visitors. Visitors who already have tickets to the zoo (This includes: Previously Purchased Online Tickets, Library Passes, Value Passes, Free Passes, Donated Tickets, Corporate Tickets, Military Discounts w/ ID) will be required to make a reservation below and will be allowed to enter the zoo during the entry time slot listed on your reservation. Please NOTE: You must bring this reservation AND the tickets already in your possession in order to gain entry to the zoo.  You do not need to book a reservation for children under 3 years old.

Military ID Discount: If you have: 1. Active Service Military ID, 2. Dependent Military ID, or Veteran Military ID, please make a reservation under this option. Active service people receive free Admission Only.  Dependents of Active Service will need to make a reservation and provide payment of $15 admission for each dependent and show dependent military ID at the Guest services window.  Veterans will need to make a reservation and provide a payment of $15 and show their veteran ID at the Guest Services Window.
*Please note dependents of veterans do not receive a discount and must purchase phased tickets above.

If you do not have already purchased tickets or a Military ID, please DO NOT make a reservation here. Please scroll up to purchase Phase Three Tickets.

Please Note: If you would like to use previously purchased Zoo-It-All tickets during Phase Three, it is allowed, however most rides will be closed during Phase Three. Additional discounts or refunds will not be given for previously purchased Zoo-It-All tickets used during this time.  We recommend using Zoo-It-All tickets either later in the summer when we are able to open all rides OR during our 2021 season. Previously purchased tickets that were to expire in 2020 will be accepted through 2021.

Questions? Call our Guest Services at 800-258-9182 x 211

Please Note: Zoo CLOSES at 3:30 pm on Mondays & Wednesdays!

Reserve A Time

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